Contact information

Contact Us

We’re here to help.

If you have a question about your order, delivery, returns, or Solelisse™ products, please get in touch with our customer care team.

Email: hello@solelisse.co.uk

We aim to respond to all enquiries within 1–2 business days.

Order Enquiries

If you’re contacting us about an existing order, please include your:

  • Full name

  • Order number

  • Email address used when placing the order

This helps us locate your order and assist you as quickly as possible.

Returns & Refunds

For information about returning an item or requesting a refund, please see our Returns & Refund Policy.

If you still need assistance, email us at hello@solelisse.co.uk and our team will be happy to help.

Customer Care

Solelisse™
Email: hello@solelisse.co.uk

Customer support enquiries are handled Monday–Friday, excluding UK public holidays.

Thank you for choosing Solelisse™.